pic

FAQs

Frequently Asked Questions

Do You Read Minds?

(Many of our younger patients have asked this) Our goal is to listen well and help you find the answers you already have.

Does Therapy Actually Work?

Absolutely! Like any process, what you put in often influences what you get out. Therapy in the office lasts an hour. For the patient, it lasts every hour of every week.

Will Insurance Cover My Therapy?

Starting July 1, 2022 we will be moving to a cash pay system for our mental health services. In lieu of this change, we have partnered up with Reimbursify which empowers you to file claims directly to your insurance company for reimbursement. Reimbursify has an amazing app to easily file claims or through our website under the Insurance Reimbursement tab. Ask our front desk staff or your provider for more information.

Will Insurance Cover My Medical Visit?

We accept most major medical insurers. Keep in mind that many plans do have a copay or coinsurance, and these are due at the time of service. Please do your due diligence to ensure you are familiar with what your plan covers. We are here to help with this, as insurance can be a bear. However, this ultimately is on you to ensure you utilize your coverage to the best of your ability. Statements will be sent out for any outstanding bill not covered by your insurance.

How Does Marriage/Couples Therapy Work?

We have a unique approach to therapy and believe that a team provides the best care possible. We believe in the old adage and African Proverb “it takes a village”. We meet with couples together and separately, so each person of the couple will have their therapist and support. Our goal is to bring everyone together and give everyone a voice.

How Long Will The Process Take?

Mental Health – This one is asked a lot. We are a society that is eternally busy (which may very well be a part of the problem). The process will be slower than we want. We like to say “glacially slow”. However, like a glacier leaves a lasting mark on the environment, therapy should leave a lasting mark on your life. Living in Montana we can all agree that glaciers produce beauty. Therapy should help you reconnect with those values that produce peace and beauty in your life.

What Insurances Do You Take?

Medical Clinic – We accept most major medical insurance, please call our office with any questions you may have. Please remember that most insurances require a copay or coinsurance. Payments are due at the time of service.

Mental Health – Starting July 1, 2022 we will be moving to a cash pay system. In lieu of this change, we have partnered up with Reimbursify which empowers you to file claims directly to your insurance company for reimbursement. Reimbursify has an amazing app to easily utilize or through our website under the Insurance Reimbursement tab. Ask our front desk staff or your provider for more information.

How Do I Schedule An Appointment?

Medical Clinic – The first step to care is filling out our pre-registration form. The form goes over insurance information providing us an opportunity to go over the information before you come in. This is a similar process to what other doctor offices go through before a patient is seen by our physician.

Mental Health – Starting July 1, 2022 all you will need to do is give us a call at (406) 781-4414 and schedule a free consultation!

Massage Therapy – Call us today at (406) 781-4414!

What Do I Need To Do Before My First Appointment?

Medical Clinic – Please bring in your ID and insurance card so we can scan them into your file.

Mental Health – The first appointment is a free consultation and nothing is required at that time. If you feel we are a good fit for you and would like to continue, a new patient packet will be required to fill out. This form can be filled out at home or at the office anytime before the next appointment. Please allow 30 minutes to complete the form. Along with the form, please bring in your ID card so we can scan it into your file.

Massage Therapy – A short questionnaire will need to be filled out indicating the pain or discomfort you are experiencing. This can be filled out at home or right before your appointment. Please allow 15-20 minutes to fill out before your scheduled appointment.

Do You Have A Notice Of Privacy Practices?

Our privacy practices are displayed in the office, can be requested at any time, and can be seen here: Notice of Privacy Practices